Welcome to Creative Home Interiors. We are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy describes what information we collect, why we collect it, how we use it, who has access to it, and the choices available to you.
When you submit a renovation or design inquiry, we collect details you provide about your property, project scope, preferred timeline, and budget range to evaluate your project. This includes your name, contact details, property address, and project requirements.
Any design preferences, style references, or inspirational images you share are used to shape your renovation concept and are not shared with third parties for marketing purposes. We record your preferred styles, layouts, materials, finishes, and colors to create customized architectural solutions aligned with your vision.
During walkthroughs, we may take photographs and measurements of your home. These are used for project planning and contractor coordination. Before-and-after images are only shared publicly with your explicit written consent. Personally identifiable property details are never disclosed without consent.
To execute your renovation, limited project information such as site address and scope of work is shared with trusted trades under confidentiality expectations to perform their specific work. We do not sell or rent your personal information to unrelated third parties under any circumstances.
When ordering materials, fixtures, or custom items for your project, your name and delivery address are shared with the relevant supplier or vendor to facilitate direct delivery. This information is shared only to the extent necessary to complete the order and delivery.
We retain records of our correspondence with you, including emails, messages, and design decisions, to support the continuity of your project and future warranty claims. These records are stored securely and access is limited to team members with a legitimate need.
Photographs of completed renovation projects may be used in our portfolio, website, and marketing materials only when you have provided written permission. Identifying details are never published without separate explicit consent. All portfolio imagery is stripped of identifying geographical data.
Information submitted through the contact form on this website is transmitted securely and used only to respond to your inquiry. We do not sell or trade inquiry information with third parties. Technical information such as IP address and browser type may be collected automatically to improve website performance.
If you subscribe to our newsletter, your name and email are used exclusively to send renovation and design content you've requested. You can unsubscribe at any time using the provided link or via our unsubscribe page. We honor all unsubscribe requests within 24 hours.
Design drawings, material specifications, and contractor agreements are retained in our studio records so that we can support future renovations and provide documentation for material workmanship issues. Records are retained for a period of 10 years, after which they are securely destroyed.
We maintain reasonable technical safeguards to protect the project information you share with us, including secure document storage and restricted access to active project files. Security measures include access controls, monitoring systems, and periodic review of our security practices. However, no method of transmission or storage is fully secure.
You may request to review, correct, or remove your personal information from our records at any time by reaching out through the contact options on this site. Subject to applicable laws, you may have rights relating to access, correction, deletion, and withdrawal of consent. Verification procedures may be required before processing requests.
Our website may use cookies and similar technologies to improve functionality, analyze website performance, and enhance user experience. Users may manage cookie settings through their browser preferences. We do not use cookies to identify you personally across other websites.
Our website may contain links to third-party websites or reference third-party products and services for informational purposes. We are not responsible for the privacy practices, content, security standards, or policies of such external services. Access to those sites is at your own risk.
Our services are intended for adults seeking design and renovation services. We do not knowingly collect personal information from children under the age of 16. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it upon verification.
We may revise this policy from time to time to reflect changes in our practices, our services, or applicable law. Material changes will be reflected by updating the "last updated" date at the top of this document. Continued use of this site and our services after changes are posted constitutes acceptance of the revised policy.
Questions regarding this Privacy Policy or the handling of your personal information may be directed to our team at contact@creativehomeinteriors.info or by phone at +1 859-328-3101. We will make reasonable efforts to respond within normal operational timeframes.
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